Category Archives: arsl2014

Maker Spaces: Small Space, Low Budget, High Quality #arsl2014


  • Look at maker spaces
  • funding
  • finding room
  • policy issues
  • marketing
  • space, programs, and collection
  • resources

Iowa Library Services, Jet Kofoot, Library Consultant, North Central District.

Used to be a nurse… became a librarian

Mostly rural libraries…

Maker Spaces:  Making means making learning through trial and error…  making means giving access to communities to grow and create something better.  (YALSA)

Making is something we have done since time began.  Made fire…  made homes/shelters… find and make food.

Beginning to become places where people create their own knowledge.  We’re living in the knowledge age.  Building knowledge, creating things.  Not surprising that we’re involved in this movement.

Maker spaces extension of what we’re already doing.  Making can take a lot of forms.

Quilt program:  library provides material.  Bring their own machines…  volunteer helps teach how to quilt if needed.  The library provides the space.

One library provides the machines and teens create denim quilts and purses, etc.

Not all about technology, although that’s what seems to get the most attention.  Helps people create cognitive connections.  Helps everyone learn in special ways, especially children.

Maker boxes,

Idaho maker program:  Checked out boxes,

Most likely there are people in your community who have skills that could help teach something.  (Ukranian eggs, quilting, stained glass, painting, etc)  Want to make sure volunteers aren’t trying to sell things and that they understand what “volunteer means”.


  • Create safe environment
  • Proper ventilation
  • Release forms – Some states require criminal background checks.

Jigsaw puzzles, cake pans, some checkout power tools (liability), pulling taffy, recording studio, darkroom,

“What women autoknow” session

***Making Mondays : every Monday after school. fabrigami, 3d printer, duct tape wallets, feltie zombies.  Rotate out every Monday.


How are we gonna get the money?

Many small inexpensive projects.  Can get money donated, time donated, supplies donated.  Find an advocate

Think about purchasing used items.  Make purchases in small quantities.

Can get ends and mattes from paper companies/printers


Traveling Maker Space

Finding Room:

  • Could just be a table
  • Could create kits
  • Park next to library…  Take things outside
  • Bulletin Board Spaces open to kids to decorate
  • Rolling carts


  • Cross marketing:  put things from different departments together.
  • Use social media to let ppl know what’s going on
  • Use community calendar, cable access calendar
  • Word of mouth
  • Host a theme night
  • Pair library materials with maker spaces/projects
  • Pair databases
  • Impulse items at circ desk
  • Facebook word of mouth (not necessarily from the library)


  • How much hands-on from staff
  • Fees?  How handled?
  • Damages
  • Safety, release forms, proper equipment
  • Rules – expectations?
  • User agreements




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Strengthening Your Tech Core #arsl2014

September 5, 2014

Maribeth Shafer,


Created a Google Site with a compilation of online tutorials.  

Super secret way to fix a problem techies haven’t seen before:  They Google it!  

There are 8 steps and it takes 14 weeks.  Broke it down can into weeks with competencies.  Can use it as a course or can go in and find certain tutorials.  

Have people go through mousercise tutorial and then use solitaire.  Don’t need to go through everything if you don’t need to know it.  


  • Hardware
  • email/calendar
  • Internet
  • Operating Systems
  • Programs and Apps
  • Web Tools
  • Mobile Devices
  • Security and Maintenance
  • The Basics – great learning resources.  Comes with interactive tutorials, videos, etc.  LOTS of tutorials, iPads, Office, etc – Self-paced courses, webinar archives.  All types of courses, not just tech classes

YouTube Marvelous Mari – some of her library instructional videos can be found on here






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Digital Literacy for Everyone: Going from Tech Averse to Tech Savvy #arsl2014

September 5, 2014


Crystal Schimpf and Kieran Hixon – Kixal 

Training Consultants like to talk about Digital Literacy


Kieran – from a small town in Florence, CO.  Used to work at library there.  Had a flood of people coming into library to fill out applications for Dollar General store and realized they didn’t have enough computers for the influx of people coming in to fill out apps.  Also realized they didn’t have skills to fill out online app.  Tried to partner with Dollar Store Manager.  Realized he failed his library/community by doing all of the tech stuff himself and not sharing knowledge.  Understands now that it’s important to teach digital literacy and how much not teaching them hurts our community and neighbors.  It’s the patrons, the staff, and the whole community.  Some of the challenges he faced, similar to ours.

What is your biggest challenge when it comes to helping your staff and patrons learn new technology?  (asked audience)

  • Getting staff up to speed to helping others with technology
  • Motivation
  • Recognizing there is something they don’t know
  • Vocabulary… terms.  Starting at lowest level of knowledge – time consuming
  • Language barriers, anxiety and not being to learn things fast enough

5 Common Challenges

  • Time for learning – hard to find time in the day to keep up with technology
  • Fear of new technology
  • Reluctance to learn  – stubbornness
  • Feeling overwhelmed – number of devices, always changing
  • Lack of training resources –

Come up with solutions to make it easier and meet those challenges


  • Learn as community – can learn more and faster when we work together
  • Make it Fun – how can we motivate people?

Parts of the process

  • Identify proficiencies needed
  • Set goals
  • Identify resources
  • Create a system – you can make it a process… a thing that always happens


  • Social Networking:  Familiar with social networking tools, understand privacy issues, edit options and settings, upload content such as photos and videos
  • Don’t have to know in depth, just have to know in general.  Have to know general concepts, not everything about it.  Help break it down.  Would never tell a patron you won’t help them find a book…should be the same with technology.

Goal Setting

  • Goal isn’t so overwhelming, when broken down into parts.  Set a goal.  Break it up into little chunks.  Each part can be a goal. Not scary or overwhelming.  Accomplishing things makes you feel better…  Make a list so you can cross it off.  Being done with something makes us feel good about accomplishing the next bunch of stuff.


  • Digital Learn – 3 parts.  You can learn things from it.  eModules.  Little modules that go through basic and some advanced stuff.  Already set out for you.  Also a teaching section for this. Community Section.
  • Onguard Online – What is safe?  How to avoid scams
  • – can remote into computers or screencasting, screen sharing.
  • Storybird – Powerful tool to take an adult that can type and a kid that has a story to work together on creating a story.  Social… fun… Can share stories.

Create a System:

  • If you make it a system or habit it will become easier.  Will be easier to find time for it.
  • Activity Card Example
    • I will learn this skill
    • I will learn this by…
    • I will use these learning resources
    • I will share what I learned by…
      • don’t have to share with a big group
      • Sharing is sometimes the more important part.
      • Don’t have to be an expert to teach a class to the public.
      • When you teach someone else something… you learn it better.

How can we make learning/new technology more fun

  • Tech Petting Zoo
  • Tech Tuesday & Walk in Wednesday – bring in devices and ask questions
  • Scavenger Hunt – have to find the answer somewhere on the internet
  • Give staff badges/stickers when they help patron answer a certain type of question
  • Give people time off or helping patrons
  • iPhone support group (expert support group)
  • Virtual trip through Google Earth
  • Chocolate
  • Tie it to personal interest
  • Giveaways/Reward

What comes next??

  • Share these ideas
  • Try something new – could even do this yourself if the whole org doesn’t.
  • Develop a process – maybe just start one part
  • Make learning fun

Make a pledge…

  • What will you do at your library?  What struck you as something you should do right now at your library?  Big or small?






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What We Talk About When We Talk About Apps #arsl2014

Jeffrey Stoffer and Bacon (puppet).  Library Apps Tumblr 

YouTube Page

September 5, 2014

11:00 am

*I’ll go back in and add links to the apps

7.5 (therapy dog .5) staff members.  Started with 4 staff.  

App addict

iPad dropped on his lap and they said, “Fill it!”

imls grant..  iPad parties.  Filled it with tons of apps.  Became obsessed with apps.  Bought his own iPad.  

Seems like an app is perfect, but is missing something or is too expensive.  WAIT!  There may be something else that comes along soon that is perfect AND free.  

Tumblr…  150 apps… 200 apps by end of year. Made sure all apps are available that he’s going to show.  

App Issues: (what he wants ppl to know)

  • Size – some are cool… but HUGE.  Most libraries have the smaller iPads or tablets.  
  • Ad’s a go-go – make him crazy.  Try to buy some without ads.  (turn off wifi if possible.  will help get rid of ads.)
  • in-app purchases (candycrush they’re awful… but chapters or book addons may be great because you own those chapters)
  • App’s disappearing from the app store 

App Hoarding:

Spends less than $100 a year on apps… really tries to get free ones.…

keywords on tumblr

Social Networking

  • Have social networking iPad.  Entire month’s worth of networking at one time
  • HootSuite – Facebook, Twitter all in one place. Can pre-write content and schedule to post.  


  • Futuele
  • Fingertip Maestro – in app purchases for add-ons
  • Traktor DJ – play music at an event.  Or want to play music for kids.  Made mixes for C is for Cookie, etc Chitty Chitty Bang, bang
  • Educreations Interactive Whiteboard – can record on whiteboard and unlimited space.  Has pictures you can use and you can draw on it.    C for Cow…  C for Cat…  Letter of the day.  Cool Cat
    • Can archive creationsEducrations: his profile 453293 – his number
  • What Says?  Identification Fun.  What does the fox say?  
  • Tiny Tap – can use other ppl’s games or make your own games
  • Endless Alphabet
  • Dr. Seuss 1  – Picture Book Collection.  Can touch the words and things.  

Reading Programs:

  • Comixology
  • Raz-Kids – reading A-Z subscription based.  Short readers go from preschool – 5th grade.  Can read to yourself, listen to yourself read it….  Level goes up as they read.  Use it to read to Buddy their therapy reading dog. 
  • 3:15 – Patrick Carman’s Tales from the Crypt type of story.  Reading in the dark program.  Has scary video ending at end.  All take turns reading at their own level.  No one can see them while they’re reading in the dark and know where they are.  Turn off all their sound…  
  • Madefire – Moving comic books with sound.   Get first for free and then buy more
  • Horrible Hauntings – apps free you pay for the accompanying book.  They bought 10 books for a program.   
  • Rory’s Store Cubes – create stories with picture cubes.  can get real ones, too.  
  • Puppet Pals HD Director’s Pass – get pre-made cartooney stuff with director’s pass.  Can make videos with pictures 
  • Paper – drawing app.  Feels really fluid.  Some of the other apps likes this are clunky feeling.  
  • Animator – create flipbooks


  • Om Nom Candy Flick – Augmented reality with play.   Print out picture and when the iPad sees it will show up in the play
  • Toca Hair Salon 2 – can create haircuts
  •  can research about apps and rate them.  Is it fun?  Does it work?  
  • Badland – game.  Stay alive as long as possible

Problem Solving

  • Bad Piggies HD – build mechanical contraption to help pigs get through obstacle course.  easy to get into ads unfortunately. But worh it…
  • Scribblenauts – good for writing and learning vocabulary.  Great on the computer, too.  Solve problems by creating things.  Can create anything you want.  (flying plaid robot, scary unicorn, flying green beaver)

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Tablet Slinging Librarians

September 4, 2014

3:00 pm

Leah Kulikrowski

Used to work at Wamego Public Library in Wamego, Kansas.  Serves about 5000 people.

Library purchased equipment over three years.  Did all of it through grant, memorial, and donation money.

How to use tablets differently in the library.

How does the audience use tablets?:  Checkout to patrons, children’s programming, tech classes (training), volunteer staff uses them in staff (cataloging, inventory, etc), mp3 portion for storytimes

How Wamego uses them:
Credit Card Transactions, roving reference and mobile checkout, lookup catalog station, inventory, storytime, program registrations.

Credit card transactions:

  • Square reader
  •  Send square reader free.  Plug into tablet and it takes credit card transaction.  Need a tablet and a square reader (and a policy).
  • Charges 2.75% per swipe.  Transactions have to be at least a dollar.
  • Patrons giving more money and paying off more fines because they take credit/debit cards
  • Can setup categories. They setup class fees, donations, new card, lost & paid…
  • Can ask if they want the receipt emailed, sent via text, or no receipt.

Roving Reference:

  • Tablet toolbelt so they can wear the tablet.    Help patrons find a book and then ask more questions.  Much more likely to ask follow-up questions.
  • Patrons more likely to ask questions about tech question if they have a tablet in their hand and see them using it.  More signups for tech training as well.
  • Startup: Tablet and carrying case. Tried aprons first.  1.  Not comfortable to sit in.  2.  Male staff members not thrilled about wearing apron.
  • HipNotions Tool Betls LLC through etsy.  Easy to keep everything in one place.
  • suggests case with handstrap

Mobile Checkouts:

  • Tablet
  • Blutetooth Barcode Scanner
  • Carrying Case
  • Need to have ILS system that will work on tablet.  (works with koha and AG).  ILS systems moving towards this trend.
  • Patrons think it’s pretty cool
  • Really convenient.  Can pay fines, etc.
  • Bluetooth Barcode Scanner (keep it attached to toolbelt because it’s pretty expensive.  About $300).
  • Can checkout books at other venues fairs, etc (need wifi).
  • How do patrons identify staff with tablet?  (usually staff wearing toolbelt.. )

Lookup tablet:

Tablet mounted to wall. Tried it in children’s room first.

Want to get at least a 10 inch tablet.  Smaller tablets are too small.

Kids love tablet.  Tried it without parental controls. (Kids were taking pictures, bringing up YouTube videos, etc).  Ended up locking it down more.  Bought Kidsplace app. Put in whitelist. Put in amazon, lib website, and ILS.

Can use voice to search for books!!!!  (click in search bar, click on voice, talk.. )

Need to have near outlet to charge.  Had to pay to put outlet in.  Charge it at night.

Music for storytime:

  • Tablet
  • Bluetooth Speaker (got a Bose speaker donated.  Can find cheaper versions)
  • Great for use in the park, going to school
  • Great to not use cd’s.  You can just but the one song you’re looking for.  Can make a playlist for storytime.
  • Can also use pandora or other streaming music service

Storytime Apps:

  • Tablet
  • Chromecast
  • TV
  • Cast app onto tv during storytime
  • Use app that plays sounds and they have to guess what the sound is (firetruck sound, etc) (Touch and Learn App)
  • Peter Rabbit Popup Book App


  • Tablet
  • Bluetooth Scanner
  • Not tied to the tablet or scanner
  • Took twenty five minutes to inventory audiobook section.  (Inventory doesn’t have to be a huge project)

Program Registrations:

Google Drive and Google Forms (Summer Reading Registration)

Summer Reading in Park (Signed up ppl in the park quickly)

Leah’s Blog:  Sunflowerstorytime 

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Use Your Annual Statistics to Evaluate your Library – Fast

September 4, 2014

1:30 pm

Chris Rippel, CKLS

*One of the lunch speakers was running late, so I got into the session about 10 minutes late.

**This topic is a bit difficult to explain via blogging.

Smallest town on the left…  largest towns on right.  Comparing small towns to larger towns and their hours to help a library figure out if they’re open enough hours.

Has a spreadsheet from State Statistics with libraries, their service hours, population, etc.

Used data to create table with population (smallest to largest) and hours open per hour (added trend line).  Assumes that as population gets larger, hours open increase.   Could use this to help support the claim that your library isn’t open enough hours compared to the rest of the libraries.

Next:  Do you have staff to support this?

Next:  Do I have the money?

Can use this information to go to your board.

May not work so well if you want to compare similar/different demographics or locations.

How can you prove you’re using your money the best way you can.. or how cost effective other libraries are?

Only as good as the data provided.  Some of the data is obviously missing or flawed.  Have to know clientele and think about whether it’s correct or not.

Some instances of some directors inflating stats, clerks giving wrong funding info, etc.

Important to train new staff about what kind of info is needed and how to collect it if done by equipment or software. Important that staff members know what the questions are asking in order to get reliable data.  Want the data to be useful.  Templates on Spreadsheets for libraries.


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Marketing Your Small or Rural Library through Social Media

Thursday, September 4, 2014
11:00 am – 12pm
Penny Hummel Consulting

Feels like social media that there are a lot of mouths to feed and there’s always something more.

Rural/urban differences social networking (as of 2008)

  • Fewer social media friends
  • friends located closer to home
  • set profiles to private at higher rate


PEW Research Center Social media update (2013)
Urban users 71% Facebook, 21% Pinterest
Rural users 71% Facebook, 17% Pinterest

Pinterest and Facebook are the highest for Rural Areas

Rural people are using Facebook and Pinterest at a high rate.  They like to connect to people closer to home.

Small and Rural Libraires:  less likely to have social media presence, serve a lower portion of highly engaged users, serve a higher proportion of non-user

Social media is like teen sex:
“Everyone wants to to do it.  No one actually knows how.  When finally done, there is a surprise it’s not better.”  March 2009 tween by Google Analytics evangelist Avenish Kaushik

“Librarians often envision the role of the library as a community center. Social media allows them to put this philosophy into practice. ” Laura Soloman, Library Services Manager, Ohio Public Library

Social Media = communication from many to many

Has to benefit everything we’re doing… just not the likes we get on Facebook.

1.  Listen, Follow what’s going on
Create and save a search (or searches) in Twitter for your library’s name
Do the same in Google Alerts

2.  Create a strong foundation

  • Meet your patrons in their “social neighboorhood”.  Facebook for the most part
  • Establish clear goals
  • Create a social media policy
  • Allocate sufficient staff resources
    25% listening, 50% commenting and communicating, 25% creating

Facebook – what matters?

  • Post reach – how many ppl see an individual post from your library
  • Page reach – how many people see your content during a particular time
  • Number of followers
  • Likes, comments, shares, clicks

What makes a great post?

  • Unique
  • quote
  • photos, video
  • stories
  • open-ended questions
  • humor
  • delight
  • pulling heartstrings
  • brevity
  • surprise
  • That “I want to share this” feeling

Think about magazine headlines.  Why do they grab you?

  • Successful posts:
    25 literary pun names for your cat
  • Mobile library post with book covers and post with books to read in June
  • Take a selfie of yourself reading and be entered into a drawing to win free gas
  • This week in history post…  (tbt)  Elephant breaks into Restaurant, eats pies
  • Freegal post (Topeka and Shawnee Public Library) used album cover
  • Quizzes (Who was your favorite Sherlock?)
  • Funny Book Memes
  • "My book is almost finished, but I’m just not ready to say goodbye to these characters. Maybe if I just read the last chapter really slow … "
  • Promoting events (Pretend Play)

“… a call to action draws on social capital.”  – Laura Soloman, The Librarian’s Nitty Gritty Guide to Social Media.  Everytime you promote the library, you’re making a withdrawl.  Think about social capital and spend it wisely.

Not all about blowing the library’s own horn all of the time.  Do more than just promoting things and issuing invitations.

How to build social capital – thank ppl for comments, respond promptly, pass on useful links, provide info ppl care about, ask for opinions and encourage feedback.    Think about this the most when people complain  – respond promptly.

Someone in the audience had a teenage daughter tweeting about authors and had several respond to her.  Great feeling!

Developing Content:

  • Think of it as curating
  • Use a conversation calendar and schedule them in advance.  tbt posts
  • Post same kind of content on the same day each week
  • re-pin important posts back up at the top of your Facebook page.
  • Reveiw Facebook’s page insights

What increases FB engagement:

  • Posts on Thursdays or Friday: 18%
  • Posts outside of business hours: 20%
  • Shorter posts, more engagement
  • photographs
  • Open-ended questions

Certain types of questions get more comments:
Should, would

Best Practices:

  • Word of mouth offline
  • Add social media URLs to publications and business

Whether ppl like it, click a link, share it, etc…  This is what Facebook tracks.  The more interaction you get, the more followers see your posts with Facebook algorithms.

  • Tips for power users:
  • Pose questions that spark nostalgia or a really good feeling
  • Use compelling images
  • Share quotes that are inspirational to your audience
  • Maintain a casual, friendly tone…

Advertising on Facebook:

  • Case study:  7 libraries of varying sizes each committed $10/day to advertise for 28 days.
  • Ads targeted each library’s demographics and zip code.  Increase in followers for each library ranged from 101%-427%

Most popular categories on Pinterest

Food and Drink

DIY and Crafts

Home Decor

Holidays and Events

…  Most popular non-ficton

Pinterest Ideas:

  • Current Books
  • Downloadable
  • History
  • Gardening  (resources on the web from area, books)
  • Parents and Kids
  • Library Cats
  • Great Gatsby
  • Library Rennovation
  • Community Board
  • Holmes Public Library (26 different boards)  Technology Boards
  • Bookstore Books
  • Local Businesses, Kindergarten READiNESS (resources to crafts, links to materials)
  • Book Love
  • Homeschooler Resources
  • Displays

How to get Started:

  • Allocate Staff Resources
  • Goals
  • Commit to a plan
  • Set up initial boards with at least 9 things each

Best Practices:

  • Links to social media
  • Add pin it button to website


  • Facebook and Pinterest places to be
  • It’s about curation
  • Spend social capital wisely
  • Set measurable goals and allocate staff resources
  • Stay abreast of changes, try new things, and continuously adapt.

Teens are using Instagram more and more.

Creating identity and brand..

Check out Ben Bizzle’s site.  He’s a thought leader on advertising and what photos work well on Facebook.

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